Support
Atlas operates a range of support services to suit all of our customer’s EDI requirements.
If you have our Standard Support package, which operates Monday to Friday between 9am and 5-30pm, and you need any assistance, information or guidance about using your installed Atlas products don’t hesitate to call our Helpdesk on 01942 252000 or e-mail

We operate an online ticketing system that logs enquiries as they come in and sends you an e-mail confirmation that we have received your enquiry. We aim to respond to all calls and e-mails within 30 minutes.
To go to our Support System now, click here to raise a ticket.
If you have one of our Gold Support packages, please refer to your contract for your individual Helpdesk telephone number.
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